A little support.

Questions about Matelle? Tell us what’s on your mind.

Your account and data

Manage your profile and delete your account in the app’s Settings. For access or deletion requests, email us from your account email address. Never send your password or full payment details.

Subscriptions and purchases

Manage or cancel an active subscription through Apple subscription settings. For refunds, visit Apple’s Report a Problem. Deleting your account or the app does not cancel your subscription.

Something isn’t working?

Include your iPhone model, iOS version, Matelle app version, and a short description of what happened. A screenshot can help — please remove any information you don’t want to share.